Customer service

Fireplace Service & Repair
At Arizona Fireplaces, our team of NFI Certified technicians are equipped to service all fireplace brands. Whether you need a fall checkup, diagnosis and repair, or bring it back to its original look and performance, our technicians have experience and qualifications that you can rely on. For over 30 years, Arizona Fireplaces has been your trusted source for fireplace equipment and service and we thank you for your years of business and trust.

Schedule A Service Call
Would you like us to come out and service your fireplace? One of our professional and experienced service technicians would love to help. Simply fill out as much of the information to the right as you can and we will contact you to set an appointment. Remember to get on the schedule early so you don’t get caught in the winter rush.
We Service all fireplace brands in all parts of metro Phoenix and beyond.
(Phoenix, Scottsdale, Tempe, Mesa, Chandler, Gilbert, Peoria, Glendale, Queen Creek, Apache Junction, Surprise, New River, Avondale, Fountain Hills, Goodyear, Buckeye, Carefree, Maricopa, Casa Grande, Cave Creek, Paradise Valley, Sun City West, El Mirage, Litchfield Park, Wickenburg, Tolleson)
How To Light Your Pilot
Do you just need to light your pilot light? Watch this short video and learn how. If you have any questions, don’t hesitate to call and talk to one of our experienced service consultants.